MARTINS, Rodrigo C.; HOR-MEYLL, Luis Fernando; FERREIRA, Jorge Brantes. Factors affecting mobile users’ switching intentions: A comparative study between the Brazilian and German markets. Brazilian Administration Review, [S. l.], v. 10, n. 3, p. 239–262, 2013. DOI: 10.1590/S1807-76922013000300002. Disponível em: https://bar.anpad.org.br/index.php/bar/article/view/218. Acesso em: 7 feb. 2026.