IWAI, Tatiana; AZEVEDO, Paulo Furquim de. Economic incentives or communication: How different are their effects on trust. Brazilian Administration Review, [S. l.], v. 13, n. 3, p. e160032, 2016. DOI: 10.1590/1807-7692bar2016160032. Disponível em: https://bar.anpad.org.br/index.php/bar/article/view/304. Acesso em: 7 feb. 2026.