BIANCHI, Eliane Maria Pires Giavina; FERRAZ JUNIOR, Saulo. e-Qualifácil: Preparing small businesses for a quality management system. Brazilian Administration Review, [S. l.], v. 17, n. 1, p. e180154, 2020. DOI: 10.1590/1807-7692bar2020180154. Disponível em: https://bar.anpad.org.br/index.php/bar/article/view/483. Acesso em: 7 feb. 2026.