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A study into the impact of logistics sophistication of Brazilian shippers in the pattern of contracting the services of logistics operators

Peter Fernandes Wanke, Paulo Fernando Fleury, Maria Fernanda Hijjar

31-46

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Abstract:

The main objective of this study is to evaluate the impact of the logistics sophistication of Brazilian shippers on the acquisition pattern of 3PL (third-party logistics) service providers. The conceptual model of logistics sophistication and the major dimensions and variables relating to the acquisition pattern were defined and a questionnaire was sent to 218 Brazilian shippers listed on the Revista Exame ranking. Based on the 93 questionnaires returned, the analyses conducted...