Editorial

Editorial

Clóvis L. Machado-da-Silva

1

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DOI : https://doi.org/10.1590/S1807-76922009000100001

Editorial information

Articles

Organizational culture and the renewal of competences

Maria Tereza Leme Fleury

1-14

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DOI : https://doi.org/10.1590/S1807-76922009000100002

Strategic HR? A study of the perceived role of HRM departments in Brazil and Peru

Roberto Coda, Ana Maria Roux Valentini Coelho César, Diógenes de Souza Bido, Enrique Louffat

15-33

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DOI : https://doi.org/10.1590/S1807-76922009000100003

What lies behind the concept of customer relationship management? Discussing the essence of CRM through a phenomenological approach

Cristiane Drebes Pedron, Amarolinda Zanela Saccol

34-49

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DOI : https://doi.org/10.1590/S1807-76922009000100004

Willingness to try innovative food products: A comparison between British and Brazilian consumers

Marcia Dutra de Barcellos, Luís Kluwe Aguiar, Gabriela Cardozo Ferreira, Luciana Marques Vieira

50-61

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DOI : https://doi.org/10.1590/S1807-76922009000100005

Resource-based view as a perspective for public tourism management research: Evidence from two Brazilian tourism destinations

Marcia Shizue Massukado-Nakatani, Rivanda Meira Teixeira

62-77

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DOI : https://doi.org/10.1590/S1807-76922009000100006