Published: 2013-04-01

Editorial

Jorge Carneiro
1-2

Editorial information

Abstract:

Editorial Advisory Board
Antonio Carvalho Neto (Pontifical Catholic University of Minas Gerais, Brazil)
Arch Woodside (Boston College, USA)
Bryan Husted (York University, Canada, and ITESM, Mexico)
Jay Barney (University of Utah, USA)
Pervez Ghauri (King´s College London, UK)
S. Tamer Cavusgil (Georgia State University, USA)
Sergio Lazzarini (Insper Institute of Education and Research, Brazil)

Editor-in-Chief
Jorge Carneiro...

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Workplace learning strategies and professional competencies in innovation contexts in Brazilian hospitals

Antonio Isidro-Filho, Tomas de Aquino Guimarães, Marcelo Gattermann Perin, Ricky C. Leung
121-134
Abstract:

ompetencies mobilized by service providers form an element of hospital services insofar as scientific and technological procedures that are part of the service become tangible. In view of the fact that hospitals have adopted Information and Communication Technologies (ICT), it would be logical to assume that learning contributes towards acquiring competencies related to changes in hospitals resulting from the adoption of new technologies. This paper aims to analyze relationships between...

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The equity premium puzzle: Analysis in Brazil after the real plan

Fábio Augusto Reis Gomes, Luciana de Andrade Costa, Ruth Carolina Rocha Pupo
135-157
Abstract:

Our paper investigates whether there is evidence of an Equity Premium Puzzle (EPP) in Brazil, applying two different methodologies. The EPP was identified by Mehra and Prescott (1985) since the Consumption Capital Asset Pricing Model (CCAPM), when calibrated with reasonable preference parameters, could not explain high historical average risk premiums in the United States. In our first approach, we consider Mehra's (2003) model and calibrate the coefficient of risk aversion, using...

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The enhancing impact of friendship networks on sales managers' performance

Danny Pimentel Claro, Silvio Abrahão Laban Neto, Priscila Borin de Oliveira Claro
158-175
Abstract:

his paper examines how relationships with friends moderate the impact of professional networks on sales performance. Based on a sample of 204 sales managers in a professional service company, this study presents evidence that friendship networks amplify the effect of sales forces' professional networks on new product sales as well as on prospecting and converting new deals. Our results offer important insights into the socio-cognitive perspective of sales management literature and suggest...

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Organizational sacralization and discursive use of corporate mission statements

Fabio Vizeu, Queila Regina Souza Matitz
176-194
Abstract:

he religious origin of organizational behavior is not easy to recognize, nor are the implications of the Christian heritage of concepts and ideas as applied to organizations. This paper seeks to remedy this by investigating the theological roots of the mission concept. Our central argument is that corporate mission statements are sometimes used as manipulative communicative tools which seek organizational legitimacy through the rhetorical inclusion of secularized Christian values. We find...

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Participant diversity and expressive freedom in firm-managed and customer-managed brand communities

Stefânia Ordovás de Almeida, José Afonso Mazzon, Utpal Dholakia, Hugo Müller Neto
195-218
Abstract:

We examine differences between firm-managed and customer-managed brand communities with a conceptual model explaining how demographic and psychographic diversity of participants and their degree of expressive freedom engender trust, learning, and identification in the community, and affect firm-relevant outcomes. We test our hypotheses by estimating a structural equation model and conducting multiple sample analysis with survey data obtained from two leading XBOX brand communities in...

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A perceived-control based model to understanding the effects of co-production on satisfaction

Natália Araujo Pacheco, Renaud Lunardo, Cristiane Pizzutti dos Santos
219-238
Abstract:

This article represents an initial effort to analyze the complex linkages among co-production, perceived control and satisfaction. Co-production refers to the consumer participation in production activities and is here considered a proxy for behavioral control as it allows consumers to have some control over the process of the desired product or service. Considering the increase of co-production in consumption activities, understanding the linkage between the control from the co-production...

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