The Influence of Digital Technologies on the Economic and Financial Performance of Brazilian Credit Unions
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Abstract
Objective: this article aims to identify the relationship between investments in digital technologies and the performance of Brazilian credit unions, measured by return on assets (ROA), return on equity (ROE), and return on investment (ROI). Methods: the sample comprises active single credit unions registered with the Central Bank of Brazil during the quarters between 2012 and 2021. The study’s relevance lies in understanding how credit unions can optimize investments in digital technologies to improve profitability and sustainability in a competitive financial market. The methodology adopted in this study is a dynamic panel approach using the generalized method of moments. Results: the results indicate that investments have positive and significant effects on performance indicators, occurring three quarters after the initial investment. Conclusions: this finding aligns with existing literature, suggesting that improved financial performance follows a period of investment maturation due to the need for team adaptation and training. It contributes to guiding cooperatives’ investment strategies, providing a solid foundation for decision-making in an environment of constant change.
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Lana, M. I., Bressan, V. G. F., & Francisco, J. R. de S. (2025). The Influence of Digital Technologies on the Economic and Financial Performance of Brazilian Credit Unions. Brazilian Administration Review, 22(1), e230155. https://doi.org/10.1590/1807-7692bar2025230155
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Furst, K., Lang, W. W., & Nolle, D. E. (2002). Internet banking. Journal of Financial Services Research, 22(1), 95-117. https://doi.org/10.1023/A:1016012703620
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Holtz-Eakin, D., Newey, W., & Rosen, H. S. (1988). Estimating vector autoregressions with panel data. Econometrica, 56, 1371-1395. http://doi.org/10.2307/1913103
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