The Relationship between Remote Work and Job Satisfaction: A Literature Review
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Abstract
Objective: to review the remote work arrangements (RWA) literature and propose a framework of the effects on job satisfaction, incorporating mediators and moderators that explain remote work nuances through the lens of self-determination and organizational support theories. Methods: we used a mixed narrative and developmental review. Starting with 11,280 remote work and job satisfaction (and related keywords) articles, we focused on English and Portuguese studies thematically aligned from a curated list of journals, reducing the sample to 270 articles. The narrative review was used to summarize previously published research, focusing on concepts and research outcomes. Later, we provide a conceptual framework for the impact of working from home on employee satisfaction. Results: remote work presents both opportunities and challenges. Employee-related elements such as autonomy, competence, and a sense of belonging (among others), as well as company-related factors like organizational ties and cultural strength, are crucial. However, experiences can vary due to organizational and employee characteristics, such as gender dynamics. Conclusions: proactive strategies are necessary to create inclusive and sustainable RWAs. Future research should explore these moderators and pathways, as well as aspects such as gender, roles, career progression, and strategies to reduce work-life conflicts.
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Ploszaj, H. H. B., Fernandes, B. H. R., & Viacava, J. J. C. (2025). The Relationship between Remote Work and Job Satisfaction: A Literature Review. Brazilian Administration Review, 22(3), e250059. https://doi.org/10.1590/1807-7692bar2025250059
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Research Articles
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