Interaction Dynamics of Interorganizational Learning in a Strategic Network: From Extension to Internalization
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Abstract
Objective: this study aims to analyze the interactional dynamics of extension, interaction, and internalization in the process of interorganizational learning (IOL) in organizations belonging to the same strategic interorganizational network. Methods: a qualitative and exploratory case study was conducted in an interorganizational network with a longevity of more than 15 years, composed of public and private legal organizations. Data were collected through meetings, interviews, and document analysis. Thematic analysis was used to examine the data, resulting in five major themes (learning episodes, extension, interaction, internalization, and network). Results: the findings show that extension occurs at the organizational level, preparing the organization to participate in the network. Interactions occur at the interorganizational level and focus on knowledge sharing. Finally, internalization at the organizational level seeks to apply this new knowledge. Conclusions: the study contributes to research on IOL by discussing the connection between dynamics and their interdependencies. In addition, it confirms the existence of the interorganizational level (expansion of the 4i framework), adding the processes of openness, sharing, and change to IOL research.
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